We hope you are happy with your purchases however I understand this isn't always possible. We are happy to except return and refund or exchange of faulty goods.
As a consumer you have 14 days after the day on which you receive your order to cancel. You must then return your order in full without delay via post (at your own cost and risk). All items contained in your order must be returned in their original condition (together with all packaging and labels), and show no signs of use or damage. We reserve the right to refuse a refund if the goods do not meet this standard. Unfortunately we cannot offer refunds on made to order products.
We will provide you with a refund for the item(s) within 14 days of our receipt.
PLEASE NOTE: All our pieces are handcrafted so no two items are identical. That's the beauty of handmade!